The days of paper documentation are rapidly coming to an end, but not everything has gone completely digital — electronic proof of delivery (and all of the associated documents with deliveries) is one example of a critical form of documentation that’s in the transition phase. Electronic proof of delivery looks a little like this: A carrier will scan in a signed proof of delivery into their TMS or their website, and

A recent article out of Logistics Management had something very interesting to say about TMS adoption in small-to-medium-sized companies (which includes most freight brokerages). Here’s what the article had to say: “Historically, TMS adoption rates for smaller shippers have hovered in the 10% range, according to De Muynck, while about 25% of medium-sized firms and 50% of large organizations used the application to manage their freight activities. “These adoption rates

Let me paint you a picture. You’re in your office – maybe it’s a home office, maybe you have a business location with a handful of team members, or you’re big enough for a full scale office building. Regardless, you’re at the office, and you’re scrambling.  A customer – big or small – called and they want to know about their bill of lading.  Or maybe they’re asking about the

One of the main reasons your customers choose to outsource their freight shipping is because they can’t get the same rates or deals that you can for shipments.  In addition to that, they place their trust in your business that you can find and coordinate the best rate, best route, and best carrier(s) for their shipments. After all, that’s the main benefit in working with a 3PL, right?  Less stress,

When you’re managing a business that operates primarily with Less-Than-Truckload shipments (LTL), you’ve already got a lot on your plate to manage multiple shipments. From finding them, handling documentation, providing quotes, booking the shipment, to the invoicing – it’s a lot to keep on top of for effective shipping. Plus, there’s the obvious: dispatching. DISPATCHING IS AN ENTIRE JOB ROLE ITSELF. Managing all the loads your business handles often means

A transportation management system is more than just a piece of software that lets you manage all of your shipments in one place. It’s a way to streamline your logistics company. It allows you to be more efficient, more effective, and ultimately, make your end clients happier with the services you provide. But which system is going to be the most comprehensive – and ultimately, the one that allows you

Freight brokerage isn’t what it used to be — thankfully, neither is freight brokerage software. One major thing that has changed is simply the way the term “broker” is used. I’ve seen how a lot of shippers refer to brokers, especially in comments online — it’s not always very nice. That being said, there is definitely a difference between what a broker does and what a full-on third party logistics provider

A Transportation Management System is an integral part of the freight brokerage business. More often than not, a good TMS is the deciding factor of who wins and who loses in this industry. Tools have been essential to humanity since the dawn of time. Unsurprisingly, that is no different in today’s business world. TMS is the essential tool for our industry. WHETHER YOU’RE A NEW FREIGHT BROKER OR YOU’VE BEEN

Starting a freight brokerage business can certainly seem like a mountain of a task—and it is. Look, I’m not going to pretend that starting and running your own business is simple, straightforward, or in any way easy. It’s hard. It takes time, discipline, effort, great ideas, greater people, and a willingness to bend over backwards for clients and carriers. We’ve written before about how to be a freight broker, how

In the less than truckload world, businesses succeed on razor thin margins. As Jeff Bezos once said, “Your margin is my opportunity.” To prevent your competitors from seizing the opportunities in your margins, you need an efficient, effective system for running your third party logistics business. You need insight into those margins for each LTL shipment you manage, and you need a way to review all the information in manageable