Automate the Load. Work the Exception.
ShipMind handles the load lifecycle so your staff only works what matters. Through customizable and intelligent Robotic Process Automation, ShipMind takes care of the repetitive, rules-based work of freight brokerage, including carrier selection, rating, dispatching, and tracking, so your team's attention goes only where it's genuinely needed.
Trusted by freight brokers managing thousands of loads per month. Native to BrokerWare. No extra integration required.
Your Team is Burning Hours on Decisions That Should Already Be Made
Every day, your team fields the same calls, clicks through the same screens, and answers the same questions. Not because they're inefficient, but because no one told the system the rules. ShipMind fixes that.
"Which LTL carrier do I use here?"
Your team already knows the answer: the cheapest qualified carrier. But they're still making that call manually, hundreds of times a day.
"Did I trigger the API pickup request yet?"
Miss it once and the load doesn't move. So your team double-checks. Then triple-checks. That's not a workflow. That's anxiety management.
"Is this load actually tracking?"
If no one checks, no one knows. And when a customer calls asking for an update, someone scrambles.
Up to 80% of freight loads are repetitive enough to automate. ShipMind handles that majority so your team focuses on the 20% that actually needs them.
ShipMind Turns Your Brokerage Rules Into Autonomous Action
ShipMind is a Robotic Process Automation engine built natively into BrokerWare. Once configured with your business logic, it executes the repetitive steps of freight management automatically and only flags your team when something falls outside the rules.
Automate the Routine
ShipMind handles carrier selection, API pickup triggers, tracking verification, and other high-frequency tasks based on rules you define. No manual input required.
Work by Exception
ShipMind builds intelligent work queues that surface only the loads requiring human attention. Your team stops reacting to noise and starts managing what matters.
Configure Once, Scale Indefinitely
Your automation rules grow with your business. The more you configure, the less you manage.
Less Noise. More Focus. Better Outcomes.
Reclaim Team Capacity
When ShipMind handles the repetitive work, your team's time goes toward relationship management, escalations, and growth rather than checkbox tasks. Freight brokers save an average of 10 minutes per load. At 1,000 loads, that's 167 hours of labor back.
Reduce Human Error
Manual processes introduce variability. ShipMind applies your rules exactly the same way, every time, across every load.
Faster Load Cycle Times
Automated pickups, proactive tracking, and instant carrier selection mean fewer delays between tender and delivery.
Scale Without Headcount
As load volume grows, your automation handles the increase. ShipMind scales with your business without requiring additional hires to absorb the volume.
Happier, More Effective Staff
Repetitive, low-judgment tasks erode morale. Give your team work that's worth doing and let ShipMind handle the rest.
Stop Managing What ShipMind Can Handle
See how freight brokers are using ShipMind inside BrokerWare to automate their load lifecycle, shrink their work queues, and scale without adding headcount. Speak with a BrokerWare specialist to see it in action.