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BrokerWare System Updates

News
System Updates

New Features & Enhancements

Archer Cargo Integration

  • New integration that offers Rating & E-Dispatching.
  • Please reach out to Marcus McGraw at marcus@archercargo.net to setup an account.

N&M Transfer

  • Added mapping for the following fields when E-Dispatching:
    • PO Number
    • BOL Number
    • BOL Instructions
    • Shipper & Consignee public notes

Moran Transportation

  • Updated Rating API and E-Dispatching API to include dimensions.

Pilot Freight

  • Fixed issue where the PRO # is now mapped as the Pickup # for E-Dispatches.

Report Builder

  • Date Filter updates:
    • "From" filter
      • Now allows users to enter a relative offset (e.g., -1 for last week, -2,0 for the past two months) across Hour, Day, Week, or Month granularities.
    • Updated Filter Labels
      • Day -> Today
      • Week -> Last 7 Days
      • Month-to-Date -> Last 30 Days
  • Filters using Equal, Contain, and In operators behave identically for date filter.
  • The Not Equal and Not In operators also behave identically for date filter.
  • Column headers are now formatted as the field name.
  • The report file attached in emails is now named as the report itself.

SMC3 API

  • Added the ability to show if a service lane from SMC is Direct or Indirect with transit time days in the LCR.
  • Link to Knowledge Base Article: SMC3 API

Allow On-Hold Customers to Login Default

  • New global default - when enabled, this will allow users under the on-hold customers list to login into the system.
  • Link to Knowledge Base Article: Staff Admin Global Defaults

Auto Linear Ft Calculation Default

  • Added Physical Loading as a new Auto Linear Feet calculation method (alongside Mathematical).
  • Admins can choose method in System Defaults; selection is stored at client level.
  • Physical uses literal trailer-loading rows; Mathematical uses optimization rules (including half-width behavior).

Limit Guaranteed Rate Charges - Priority One

  • Added ability to Priority One setups in API tariffs to enable/disable the ability to request for Guaranteed Rates with this provider.
  • The flag is called "Request guaranteed rates only when Guaranteed Charges is selected'.
    • When enabled, users must select the Guaranteed Charges accessorial to obtain rates in the LCR from Priority One.
    • If disabled (by default), the Priority One rates will return both Standard and Guaranteed Charges without having to select the Guaranteed Charges accessorial.

Hide Dispatcher from Truck Load BOL

  • New global default; when enabled, this will automatically hide the Dispatcher field from the BOL document.
  • This will be for shipment modes:
    • Truckload
    • Partial
    • Cold Chain TL
    • Volume Partial
    • RF TL

Highlight Shipment Notes

  • Added new customer profile preference called "Highlight Shipment Notes"
  • When enabled, the fields for Public Notes, Customer Private Notes and Broker Private Notes will be highlighted in yellow as a display for the:
    • Full Form
    • Edit Stops
    • Shipment Profile: Only the highlighted fields in use will be highlighted on the profile.

Customer List

  • Renamed the existing Name column to “Billing Name” and add a new “Shipping Name” column on the Customer List screen, improving clarity and preventing location confusion.
    • This will only be applied if Workflows is enabled.

Customer Profile

  • Customer profiles will show shipping location contact/address details and add a view-only Billing Name field, improving clarity and preventing billing-vs-shipping confusion.
    • This will only be applied if Workflows is enabled.
  • Added the Customer Shipping Location Name at the top to improve visibility and prevent confusion between billing and shipping entries.
    • This will only be applied if Workflows is enabled.

API Endpoint - Report Builder

  • This feature will expose a JSON-driven API to run Report Builder reports programmatically, enabling automation and eliminating manual exports and reporting inconsistencies.

Customer Invoice Page

  • Added the ability to Export to Excel option on the Customer Invoice screen, enabling users to download invoice details for analysis and reconciliation without manual data entry.

Carrier Profile

Added a feature that will auto-populate carrier-specific accessorial fees from the Carrier Profile when selected on shipments via LCR, ensuring accurate pricing and preventing manual entry errors.

Active Shipments

  • This feature will enable users to filter and drill into Active Shipments by Division from the dashboard, matching Division-user capabilities and improving visibility without manual workarounds.

Disable Tariff Links on Customer Profile

  • New global default that, when enabled, staff users who are not Admin level access will not be able to access tariff profiles via Edit Tariff on a customer's profile.

Credit & Rebill functions

  • This feature will allow Credit & Rebill to apply credits to the original customer while rebilling invoices for a newly selected customer, preventing misbilling while preserving the approval workflow.
    • This will only be applied if Oracle and Workflows is enabled.

Suffixes on CM BOL Numbers

  • This feature will update CM BOL number generation to prevent any suffixes (e.g., -1, -2) from being appended, ensuring CM BOLs always follow the exact “CM” format.
    • This will only be applied if Oracle and Workflows is enabled.

Export Template - EDI 210

  • This feature will add an “Export Template” option on the EDI 210 Setup screen, enabling users to download the current template configuration and preventing manual recreation or setup errors.

AR/AP Sync

  • This feature will add detailed AR/AP sync error and re-sync audit logging to shipment notes and reports (including required user notes on removals), improving traceability and compliance while preventing loss of critical error history.
    • This will only be applied if Oracle and Workflows is enabled.

Oracle Carrier Name

  • This feature will introduce a dedicated Oracle Carrier Name field and update integrations to use it, preventing tendering and AP invoice failures caused by name mismatches between 3PL and Oracle.
    • This will only be applied if Oracle and Workflows is enabled.

Manual Invoice Adjustment

  • This feature will add “Manual Inv adjustment” to the Second AP Invoice screen and keep the submit option available until the second payable is fully approved, allowing resubmission after audit rejection and preventing blocked AP processing.
    • This will only be applied if Oracle and Workflows is enabled.

AP Audit

  • This feature will allow AP Audit approval to proceed even if Oracle Supplier data is missing, generating the customer invoice while routing the AP invoice to the AP Sync Error Report for follow-up instead of blocking the workflow.

Bug Fixes

Custom Companies

  • Fixed carrier cost issue message.

Dayton Freight

  • Fixed tracking issue where API updates were not updating shipment statuses properly.

Southeastern Freight Lines

  • Fixed rating issue where Volume rates for SEFL were returning but the shipment criteria did not meet volume requirements.

R&L Carriers

  • Fixed accessorial mapping issue for Limited Access Delivery.

Estes Express

  • Fixed E-Dispatch issue with an error surrounding Total Handling Units.
  • Fixed rating issue when using Palletized on shipments.

TForce Freight

  • Fixed rating speed issue where carrier was returning inconsistently.
  • Fixed issue with carrier cost errors.

Dayton Freight

  • Fixed tracking

Excessive Length logic

  • Fixed issue where the Excessive Length accessorial was being added incorrectly to shipments based on the height value.

CRM

  • Fixed issue where CRM entries that were converted to customer profiles were not removed from the CRM List.

NMFTA ClassIt+

  • Fixed the integration connection due to incorrect production URLs.

Highway

  • Fixed error message during the onboarding process.

Customer List

  • Refactored the Customer List for better search performance.

Report Builder

  • Fixed issue where Appointment Start/End Time fields were indicating a date value instead of a time value.
  • Division Sharing (Division Hierarchy)
    • Fixed an issue where division sharing was disabled when a user at a lower division level cloned a report from a higher division.
    • Fixed an issue where report owners were unable to see their own reports when "User specific" sharing was selected.
  • Fixed issue where scheduled reports were not sending out properly.
  • Fixed issue where the filter "Between" was not working with the AR Oracle Extract Date field.
    • This will only be applied if Oracle and Workflows is enabled.

Remit To Address

  • Fixed issue where users were unable to edit the Remit To Address on loads that were in shipment mode Truckload.

Highway - Fraud Identity

  • Fixed issue where users could not override the [Fraud] alert tag on carrier contacts.

Customer Markups

  • Fixed issue to correct accessorial-specific markups so accessorial rates no longer default to the linehaul markup.

Customer Logo

  • Fixed issue where a customer's logo that was uploaded to their profile was not appearing on their portal or respective documents (BOL, Invoice, Labels).

AR Approvals

  • Fixed issue where Workflow groups were not receiving the email for Credit Approval.
  • Fixed issue where the system will enforce queue-level validation in AR Approval so users can only approve credit memos assigned to their specific queue level, preventing unauthorized approvals and eliminating the need for unnecessary admin access.
    • This will only be applied if Oracle and Workflows is enabled.

Will Call Destination / Customer Drop Origin

  • This fix will correct the reversed terminal-mapping logic so selecting Will Call Destination or Customer Drop Origin updates the correct load locations, preventing sender/receiver mismatches and routing errors.

Advanced Required Fields

  • Fixed issue where the required field validations were taking longer to load on the full form page.

CSR

  • Fixed issue where revised CSR entries were entering the Credit Manager queue as "New" instead of "Revised".
  • Fixed issue where the Sales Rep field was clearing after saving when in a Revised CSR entry.
  • Fixed issue where a new CSR submission error caused CSRs to get stuck in a grayed-out pending state. This will ensure submissions are complete successfully and approvals can proceed without workflow blockage.
  • Fixed issue where Terms field was cleared when attempting to update the Credit Limit on customers.
  • Fixed issue where CSR's needing approval emails were going to the wrong Regional Manager based on the division.
    • This will only be applied if Oracle and Workflows is enabled.

Customer Invoice document

  • Fixed issue where the Weight value was missing from the commodity line if the customer preference "Hide Zero Dollar Invoice Break Down" was enabled.
  • Fixed issue where carrier discounts were displaying on customer invoices.

Full Form

  • The fix will ensure duplicated Truckload shipments correctly display TL-specific fields (instead of LTL-hidden fields), preventing missing information and dispatch errors.

Zip Codes - Canada

  • Fixed issue where Canadian ZIPS were being flagged as an invalid.

Receive Payable

  • Fixed issue where the Deficit charge was being added as an accessorial instead of a linehaul in the Receive Payable modal.
    • This will only be applied if Workflows is enabled.
  • Fixed issue where Payable amounts do not match in the Receive Payable modal vs what is on the shipment profile.
  • Fixed issue where users could not receive payables due to the Invoice Variance setting, causing the payable to enter the AP Audit section.

Receive Secondary Payable

  • Fixed issue that will restore the Secondary Payable option when no valid second invoice exists and correct invoice state inconsistencies, preventing blocked BD entry and ensuring proper AP workflow visibility.
    • This will only be applied if Workflows is enabled.

AR Sync Error

  • Fixed issue where customer charges with $0 were not able to be extracted.
    • This will only be applied if Oracle and Workflows is enabled.

AP Sync Error

  • Fixed issue where false duplicate AP Sync errors so valid invoices do not reappear after they are removed to help prevent the sync going into an endless loop.
    • This will only be applied if Oracle and Workflows is enabled.

Global Rate Tool

  • Fixed issue where some carriers were rating in this tool, but not for customer shipments.

AP Audit

  • Fixed issue where users encountered an error when attempting to approve an AP entry.
    • This will only be applied if Oracle and Workflows is enabled.

Staff Permissions

  • Fixed issue where Dispute Log permissions (Edit Disputes, Resolve Disputes) were not properly displaying when a user is modified.

Commissions Report

  • Fixed issue to ensure that loads with extracted cost but $0.00 revenue appear on the Commission Report (or via a dedicated cost-only report), preventing margin misreporting and incomplete commission visibility.
    • This will only be applied if Oracle and Workflows is enabled.

AP Invoice Approval

  • Fixed carrier invoice approval issue and display issues.
  • Fixed issue where "Show Reject Statuses" did not properly filter results.
    • This will only be applied if Oracle and Workflows is enabled.

Customer Preference - Hold AP Invoices

  • This task will fix the customer-level Auto Hold Invoice setting for EDI customers so invoices are automatically placed on hold as configured, eliminating manual intervention and preventing billing errors.

LCR - Do not update customer rate

  • Fixed issue where customer rates were changed due to this function not working.

EDI 210 Invoices

  • Fixed issue where EDI 210 invoices with no variance were not matching to shipments.

Limited Access drop downs

  • Fixed the Limited Access pickup/delivery dropdowns so options load correctly for customers, preventing shipment/quote creation blocks and rating errors.

Oracle

  • Fixed issue where duplicate invoices were posting twice into Oracle.
    • This will only be applied if Oracle and Workflows is enabled.

Miscellaneous

  • Fixed issue to prevent duplicate customer invoices from being generated if an EDI invoice was manually matched.
  • Fixed issue to prevent multiple customer invoices from being created by separate users.
  • Fixed issue where invoices were extracted twice, causing duplicates in Oracle.