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BrokerWare

Self-Service Customer Portal

Provide shippers self-service with a branded portal to quote, book, and track shipments.

Shippers can quote LTL freight shipments in the LCR based on tariffs you have enabled on their customer profile. If the customer agrees to the rate, they can book the load directly in the portal.

You can empower customers to handle shipments throughout their life cycle or lock it down to have your team take over after your customer has booked the shipment. With the customer portal, visibility into the load tracking status is available from API or EDI 214.

Your customer can access all documents, tracking information, and invoices directly from their branded portal. We even offer chat integrations and payment processing integrations where your customer can pay the brokerage through the portal.